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SELECTED ISSUE
Spa Business
2021 issue 3

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Leisure Management - Iyashi Dôme

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Iyashi Dôme


Iyashi Dôme’s touchless infrared tech is the perfect investment for the post-lockdown world, says Florent Cornelis

Iyashi Dômes offer multiple treatment possibilities photo courtesy of Iyashi Dôme

Iyashi Dôme’s head of training Florent Cornelis explains how the brand’s hands-free, non-contact treatments combine profitability with safety.

Why should operators invest in Iyashi Dôme technology?
High-tech touchless therapies allow spas to offer effective, hygienic treatments and seamless customer experience. This is especially timely today as they can cater to customers who are concerned about close contact with others but still looking for spa treatments.

What are the health benefits of using the Iyashi Dôme?
Far-infrared treatments are known to be effective for anti-ageing and slimming with real and proven results, as well as supporting the immune system, reducing muscle stress, encouraging restorative sleep and detoxification and improving skin issues. Ultimately, we help guests feel rejuvenated.

Who can operate the Iyashi Dôme and how much training is required?
Iyashi Dôme technology can be used across many different sectors including spa and wellness, health and fitness and the medical field.
Anyone can operate the technology following our mandatory training day received upon delivery and an additional half-day of training a few weeks later. We follow up with all partners to ensure they’re confident using the technology and communicating protocol to customers.

Describe the Iyashi Dôme customer journey
The journey starts with a welcoming drink and hot refreshing oshibori towel, followed by a short interview with a therapist to complete the disclaimer and choose the correct intensity – either Intense or Soft.

A 30-minute Intense treatment is practised naked or in disposable underwear and is designed to trigger heavy sweating, while a Soft session is intended for those searching for a relaxing infra-red experience. The latter can be practised dressed and lasts from 15 to 45 minutes without stimulating sweating.

During both sessions, therapists check on guests halfway through to ensure they’re comfortable. The ritual is completed with a warm shower to help relax and invigorate users.

How can Iyashi Dôme therapies be combined with other treatments?
The device can effectively prepare the body to receive other treatments – including facials, massages or body treatments – and help enhance guests’ experience of other treatments offered.

How much does an Iyashi Dôme and its treatments cost? How long does it take to achieve a return on investment?
A standard Iyashi Dôme device costs €28,000 (£23,698, US$32,860). With a recommended price of €50 (US$61, £44) per 30-minute session, Iyashi Dôme offers spas a return on investment in less than nine months, at the rate of just three sessions per day.

photo courtesy of Iyashi Dôme

"High-tech touchless therapies allow spas to offer effective, hygienic treatments and seamless customer experience. This is especially timely today as they can cater to customers who are concerned about close contact with others but still looking for spa treatments," – Florent Cornelis


Originally published in Spa Business 2021 issue 3

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