21 May 2022 World leisure: news, training & property
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Health Club Management
2020 issue 7

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Leisure Management - The shape of digital


The shape of digital

The data generated by tech platforms such as Funxtion, gives us insights into how people exercised during lockdown and the likely shape of consumer digital engagement going forward, as Karen Euser reports

Digital workout preferences changed as lockdown progressed and gyms reopened Vasin Lee/shutterstock
Kettlebell and dumbbell workouts have seen the highest percentage of returning users Baranq/shutterstock

The fitness industry was driven digital pretty much overnight in order to survive lockdown and as a result, the number of online workouts available rocketed to an all-time high.

Since March, we’ve analysed over 300,000 workout ‘plays’ through our platform and as the weeks have rolled by, digital fitness trends and changes in consumer behaviour have begun to emerge and change.

The findings
We track 100 different workouts, varying in length from four-minutes, right through to 30-minutes.

Immediately after lockdown, there was strong demand for shorter, higher intensity bodyweight workouts – in particular four- or seven-minute HIIT workouts.

It came as no surprise that the initial interest was in shorter workouts using bodyweight resistance, as people adjusted to working out at home rather than in the gym and to being without any gym equipment.

But, as time went on, the statistics showed a growing interest in longer workouts, as people got fitter, gained confidence in their ability, got more used to working out at home and searched for more ambitious sessions. At this point, we noticed a shift towards workouts lasting between 15- and 30-minutes – a big increase on the 4-7 minutes.

There were also noticeable spikes in downloads of equipment-led workouts, as consumers equipped themselves with kit, such as dumbbells and kettlebells.

Interestingly, kettlebell and dumbbell workouts have seen the highest percentage of returning users.

We also saw a rise in demand for more holistic classes, such as meditation. The longer people were required to stay at home during lockdown, it seemed that the more mental health support was needed, so we ramped up the provision of content in this holistic category.

These classes saw a sharp rise in popularity and we can see from the analytics that this demand continues to rise.

In terms of timings, we find most people – around 80 per cent on our platform – prefer to exercise in the late afternoon, or early evening.

When it comes to gender split, 66.7 per cent of the audience is female and 33.3 per cent male but when it comes to completing workouts, women lead, with a workout completion rate of 66 per cent, compared to men, who complete 40 per cent of workouts, on average.

Quality or quantity?
Despite the initial drive to just get digital content up as quickly as possible, the more competitive this market becomes, the more consumers are attracted to quality.

In the early days of lockdown, there was an understanding that the quality of sound, picture and setting may not be perfect, but as time went on behaviours showed demand for quality over quantity.

This indicates that clubs need to invest in their digital offerings in order to establish strong and long-lasting relationships with members.

Around 50 per cent of users we track view content on non-mobile devices, so quality does need to be high.

Enticing new audiences
With a health-focused crisis such as COVID-19 comes an increased awareness among the public of the importance of staying active for physical and mental wellbeing. This is driving fitness regulars to continue their routines from home, but also attracting a new, relatively sedentary population to explore what the whole fitness industry has to offer from the comfort of their own homes.

They appreciate the fact that barriers, such as gymtimidation, embarrassment or low self-esteem, don’t factor when it comes to getting access to exercise.

This indicates that at-home fitness could be the ‘soft’ introduction the fitness industry needs in order to engage with more sedentary populations. If this is the case, how can we utilise this engagement to keep people motivated during the transition to club membership?

We notice that 21.5 per cent of users are over 55, indicating that this age demographic is utilising technology as well as younger populations and that people in this bracket are willing to work out from home.

This is useful insight for health clubs when it comes to programming exercise for specific age groups.

The biggest user group is the 25-34-year-olds at 30.8 per cent, however, the combined force of the other age groups means 69.20 per cent of all users are in younger (18-24 > 17.4 per cent) or older age groups (35-44 > 14.1 per cent; 45-54 > 16.2 per cent; 55-64 > 11.2 per cent and; 65+ > 10.3 per cent), so programming needs to optimise these opportunities.

Impact of COVID-19 on training patterns
Pre-COVID-19, the digital fitness category was expected to be worth $27.4bn by 2022, growing at a rate of 32.6 per cent year-on-year, however, the impact of the pandemic is expected to speed up this growth rate.

The increase in both demand and supply has meant thousands of people across the globe are now experiencing working out at home and this will permanently change the way many consumers exercise.

Instagram has become the number one gym in the world, with influencers and celebrities as its lead coaches. It already owns this space and gym brands are playing catch-up by producing their own content, to ensure members don’t look elsewhere for their home fitness.

Now people are returning to the gym, there’s an emerging demand for a wraparound service to merge digital and physical and create a hybrid model.

● Karen Euser is with digital fitness company, Funxtion

Gender Comparison:

• 66.7% female
• 33.3% male

Workout completion rate:

• Women 66%
• Men 40%

Ages engaging:

● 18-24 17.4%
● 25-34 30.8%
● 35-44 14.1%
● 45-54 16.2%
● 55-64 11.2%
● 65+ 10.3%
NB: 21.5% of users are 55+

TOP 5 downloads
APRIL 2020

1 30-minute dumbbell
2 7-minute Pilates
3 3-minute cardio
4 20-min dumbbell
5 30-min yoga

MAY 2020

1 10-min stretching
2 30-min dumbbell
3 20-min kettlebell
4 20-min dumbbell
5 30-min yoga

JUNE 2020

1 20-min bodyweight
2 20-min kettlebell HITT
3 10-min stretching
4 30-min dumbbell
5 21-min yoga

Source: Funxtion

Originally published in Health Club Management 2020 issue 7

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