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SELECTED ISSUE
Spa Business
2023 issue 3

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Spa Business 2023 issue 3
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5   Editor's letter: Reflection point
As Spa Business celebrates its 20th birthday, Katie Barnes pauses for thought and rejoices in the industry’s evolution

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12   Anniversary special: The story of Spa Business
The founder of Spa Business talks about how a longstanding promise led to the creation of the magazine

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16   Anniversary special: Happy Birthday Spa Business
To celebrate 20 years of our magazine, spa experts share their career highlights and reveal what they think we’ll be reporting on in the next two decades

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18   Spa People: 20th anniversary issue: Anna Bjurstam
The strategic senior advisor at Six Senses and Raison d'Etre on being initiated as a shaman, why psychedelics are here to stay and her bigger fear for the global spa industry

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22   Spa People: 20th anniversary issue: Susie Ellis
Spas have an opportunity to position themselves as places for connection, community and gathering, says the Global Wellness Summit chair

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23   Spa People: 20th anniversary issue: Emlyn Brown
Sales and marketing planning and execution will take spas to a whole other level, says Accor's global senior vice-president of wellbeing

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24   Spa People: 20th anniversary issue: Kenneth Ryan
Marriott's global spa guru on how software has played a crucial role in the industry's evolution and we must remain open to tech innovations

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28   Spa People: 20th anniversary issue: Jeremy McCarthy
The rise in awareness around mental wellbeing has been the spa industry's biggest change in the last 20 years, observes Mandarin Oriental's global spa leader

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30   Spa People: 20th anniversary issue: Sue Harmsworth
The industry influencer calls for a rethink on advanced therapist training and career paths – "it's holding the industry back"

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34   Spa People: 20th anniversary issue: Mark Hennebry
The most successful spa models will be those targeting a much wider and deeper market segment at accessible price points, says the Ensana chair

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36   Spa People: 20th anniversary issue: Charles Davidson
The first formal diploma-level courses focusing on hot springs are launching in Australia and China, reveals the Peninsula Hot Springs co-founder

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38   Spa People: 20th anniversary issue: CG Funk
The chief therapeutic officer of Massage Heights celebrates US spa franchises which perform 30 million services a year

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40   Spa People: 20th anniversary issue: Deborah Szekely
The Rancho La Puerta founder might be 101, but is very much an active campaigner when it comes to wellness

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42   Spa People: 20th anniversary issue: Diana Mestre
High tech will shape our future but we must maintain our caring, human approach, says the Latin American spa specialist

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44   Spa People: 20th anniversary issue: Davide Bollati
The founder of Comfort Zone talks beauty, ethics and sustainability

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46   Spa People: 20th anniversary issue: Régis Boudon-Doris
Neighbourhood destination spas are the most exciting business models of the future, says the founder & CEO of bbspa_Group

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48   Spa People: 20th anniversary issue: Ingo Schweder
GOCO Hospitality's Ingo Schweder shares his personal wellness journey and highlights major market disruptors

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50   Spa People: 20th anniversary issue: Inge Theron
At-home health tests will transform aftercare programmes and spa/client relationships, says the former Financial Times spa columnist

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52   Spa People: 20th anniversary issue: Mohammed Ibrahim
The Wellness CEO says spas will replace hospitals and also become life centres for social interaction

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54   Spa People: 20th anniversary issue: Derek Barton
Barr+Wray's MD in the Middle East & Africa talks about the power of social media and spas

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56   Spa People: 20th anniversary issue: Amanda Al-Masri
Is leading the charge for democratic wellness in one of the biggest global hotel chains

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58   Spa People: 20th anniversary issue: Cary & Kim Collier
The husband-and-wife team on why living in Indonesia changed everything for them

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60   Spa People: 20th anniversary issue: Joerg Demuth
Sustainability isn't just about meeting consumer demands, it's about meeting new enforced regulations, says ZeroWaste's chief product officer

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62   Spa People: 20th anniversary issue: Leo Tonkin
The CEO of Salt Chamber is on a mission to educate people about air quality and respiratory wellness

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64   Spa People: 20th anniversary issue: Sammy Gharieni
Innovation is the lifeblood of the spa industry, says the founder of Gharieni

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66   Spa People: 20th anniversary issue: Lynne McNees
ISPA's president is challenging spa leaders to double the industry's economic impact in a decade

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67   Spa People: 20th anniversary issue: Mia Kyricos
Reconsidering spa compensation models will enable the sector to truly flourish, says the global spa and wellness consultant

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68   Spa People: 20th anniversary issue: Terry Prager
Seed to Skin's global operations manager focuses on the self-care revolution and her passion for mentoring

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70   Spa People: 20th anniversary issue: Veronica Schreibeis Smith
The growing demand for 'healthy entertainment' which leaves you feeling happier with increased vitality is a trend to watch, says the wellness architect

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72   Spa People: 20th anniversary issue: Ana Crawford
The New Zealand-based consultant calls for internationally-recognised research to prove the tangible benefits of spa modalities

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74   Spa People: 20th anniversary issue: Karen Short
Retail creativity is key to the success of spas, says the CEO of Universal Companies

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75   Spa People: 20th anniversary issue: Rupert Schmid
Where does beauty fit into the wellness picture, asks the president of Biologique Recherche

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76   Spa People: 20th anniversary issue: Andrew Gibson
We've collectively failed to prove the true value of hotel spas, says the global spa expert

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78   Spa People: 20th anniversary issue: Rainer Bolsinger
Integrating AI software, smart rings, ionised oxygen and intermittent vacuum therapy – Rainer Bolsinger shines a spotlight on advancements in cryotherapy

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On the cover: Anna Bjurstam leads a host of industry experts in celebrating Spa Business’ 20th birthday and the evolution of our inspirational sector
 
80   Spa People: 20th anniversary issue: Neil Jacobs
The Six Senses CEO on entering the retreat business and why wellness communities will take the industry into another dimension
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84   Spa People: 20th anniversary issue: Marc Cohen
Industry thought leader Marc Cohen is on a mission to co-create "a culture of wellness that infects the world with good health"
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88   Promotion: myBlend: The future of beauty
With myBlend – the Dr Brand from Clarins Group – spas can discover the efficacy of cutting-edge treatment protocols for guests
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94   Promotion: Klafs: Relax into wellbeing
Klafs and Studio F. A. Porsche have combined their design and wellness expertise to create an oasis for total-body relaxation
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97   News report: Eastern promise
Japan’s spa industry is valued at US$4.2 billion and is part of the world's third highest-performing wellness economy
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98   Promotion: Starpool: Long-lasting health gains
Longevity Spa combines innovative health technologies and effective user programmes to maintain wellness and enhance healthspan
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100   Jeremy McCarthy: Theory of evolution
From spa to wellness and now leisure – Spa Business’ contributing editor looks at where hospitality experiences are heading
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102   Promotion: Lemi: Built to last
Lemi is committed to leading with innovation to create cutting-edge treatment room solutions that excel in terms of performance and eco-credentials
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104   Research: US industry stats
ISPA's latest study shows staff shortages still hinder the US spa sector
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108   Promotion: GM Collin: Collagen pioneers
GM Collin’s expertise in collagen research and product formulation has resulted in the creation of a new serum that combats age-related skin degeneration
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110   Research: UK spa-goer insights
A survey of 8,000 UK consumers highlights spa-goer preferences and habits across the country
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114   Promotion: TechnoAlpin: Chilling out at Krallerhof
TechnoAlpin’s Snowroom brings winter conditions to a stunning indoor spa at Austria’s Hotel Krallerhof
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116   Research: China's wellness tourists
Research reveals the changing needs of Chinese tourists as travel restrictions are lifted and they prepare to return to the global stage
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120   Promotion: Comfort Zone
Consumers are increasingly interested in reducing dark spots and hyperpigmentation and a new line from Comfort Zone has been launched to address this emerging need
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122   Software: Time for an upgrade
Spa software suppliers unveil the latest features and functions they're bringing to market
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124   Promotion: Art of Cryo
Vikki and Robbie are often exhausted after work. A visit to the spa to experience the Art of Cryo Tech-Spa Module is a chance to re-set and rejuvenate together
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127   spa-kit.net: Product innovation
Spa product and equipment launches
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127   Product innovation: Sammy Gharieni pioneers Augmented Massage bed
Spa equipment supplier Gharieni has revealed an innovative motion-to-sound treatment bed – its vision of AI technology and wellness.
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128   Product innovation: Athletiqo’s reLounge supports staff and guest wellbeing
Athletiqo has designed the touchless reLounge treatment bed to promote relaxation and soothe pain in the back, legs and neck.
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128   Product innovation: Presenting the next generation of ESPA Men’s line
At a time when male-only retreats and male spa visits are booming, ESPA has refreshed its collection for men with new formulas and more sustainable packaging.
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130   Product innovation: Introducing Soleum’s heated loungers
Soleum has launched a dynamic collection of infrared loungers for spas, private homes, hotels and resorts.
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130   Product innovation: Thalgo creates wellbeing range
French skincare brand Thalgo has created a wellbeing range called Les Essentiels Marins.
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132   Product innovation: Celluma targets wellness sector with flexible LED light panels
Known in the medical aesthetics and pain management space, Celluma is bringing its LED light therapy devices to the spa market.
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132   Product innovation: Elemis adds serum to Pro-Collagen Rose collection
Newly certified B-Corp company Elemis has expanded its Pro-Collagen Rose collection with a serum designed to lock in moisture, plump skin and enhance radiance.
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133   Promotion: Sothys Academy has launched in Paris to inspire the next generation
Located in the 8th arrondissement, The Sothys Academy has been established to support and inspire skincare professionals globally.
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134   Product innovation: New juniper body oil boosts Kerstin Florian’s Nordic Zen treatment
Swedish-based skincare brand Kerstin Florian has refreshed its 90-minute Nordic Zen Body treatment with a new star product.
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134   Product innovation: Mauli Rituals’ global expansion plans
Mauli Rituals, a UK-based ayurvedic brand, is taking its hair, skin, body and mind products worldwide.
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135   Promotion: Elemental Herbology: Double cleansing
Double cleansing is the ultimate secret to achieving radiant, healthy skin explains Antonia David, head of education at Elemental Herbology
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138   Finishing Touch: Stretching out
Yoga can help cancer recovery, according to a study supported by the US National Institute of Health
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