| The Commercial Fitness Product Cycle |
| Steve Ruffell, Country Manager - UK |
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About us
Orbit4 is a FitTech brand in the
commercial fitness industry offering a
comprehensive software solution to help
gym operators manage their commercial
fitness assets. The company has developed
a broad portfolio of solutions that
have the potential to revolutionise the
way fitness owners manage their club
operations. Orbit4’s vision is to improve
the way fitness facilities can use real-time
data to create financial efficiencies and
help operators to execute their digital
strategy toward operational excellence.
Company headquarters are in the UK.
They also have offices across America
and Europe. Since 2015 they have been
developing and implementing innovative
solutions for the fitness industry.
We understand that maximising return
on investment in fitness equipment has never
been more important. Not just to optimise
member experience, but for simplifying
club operations and enhancing enterprise
club and franchise value for owners.
With an increased understanding of
the importance of owning data, gym
operators are demanding the ability to
own a digital audit trail of fitness assets
so that total compliance is adhered to.
Product range and services
Orbit4 offers gyms operators
four comprehensive pillars:
Pillar 1: Orbit4 AM - Asset Management, PPM Scheduler and Live Asset Valuation
● Full visibility of all fitness and non-fitness assets
● Asset valuation
● PPM Scheduler
● Asset transfer
● Ability to edit, add and remove assets
Pillar 2: Orbit4 STM - Service Ticket Management
● Connect to incumbent Service Provider(s)
● Mobile app (iOS and Android) to raise service tickets
● Instant message feature
● Real-time SLA management
● Annual service scheduler
Pillar 3: Club Admin Dashboard
● High-level 9-tile dashboard
● Total asset valuation
● Open Ticket Report
● 1st time rate average
● Time to respond average
● Sites using ticketing system
● Sites approaching product maturity
● Total service spend YTD
● Annual service report
● Alert system to trade-in and buy new
● KPI management of internal staff
Pillar 4: Orbit4 Connected Procurement Ecosystem
● Automated alert system to trade-in and buy new product
● Immediate access to the wider-market
● FitnessCompared
● FitnessFinanced
● WeServiceGymEquipment
● WeBuyGymEquipment
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