World Leisure Jobs - DFC
20 Aug 2019 World leisure: news, training & property
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Company profile
16 Davy Avenue
Milton Keynes
United Kingdom
Twitter: @debitfinance
Linkedin: Linkedin

Ivan Stevenson, Director

About us
At DFC, we offer totally transparent revenue management solutions with clear pricing and no hidden extras. It’s our mission to help you improve your relationships with your customers so that they stay longer. We do this through a commitment to maximise income, streamline administration processes and reduce customer churn for their clients. In short, more time on your accounts hands means less of a hole in your company’s pocket. You can leave us to collect your Direct Debits whilst you concentrate on running – and growing – your business.

Parent company
Transaction Services Group.

Product range and services
Our flexible fully managed service efficiently collects Direct Debit payments using traditional paperbased methods or our online portal, FastDD. We manage the Direct Debit process end-to-end with clear default processes in place. Transparent in our approach, we provide easily-accessible real-time reports to our clients.

Key customers
We have happy customers in the majority of leisure sectors, including chains, local authority, trust, budget, hotels and independent health clubs.

Plans for 2019
We are looking to work more closely with private organisations and the independent market. We have also begun to grow our partnerships with hotel chains, spas and child care facilities. Our key differentiator across all markets is that we do more.

Shows attending in 2019
FIBO, active-net, Active Uprising, SIBEC Europe, Elevate, Quest, NBS & CIMSPA Conference.

Key personnel
Ivan Stevenson, Director
Ross Young, Managing Director

For more information please contact
TEL : +44 (0)1908 422000 ext 826

In 2008 the enterprise teamed up with Debit Finance Collections (DFC) to see if they could make their accounting, and how memberships were collected, more efficient. Up until this partnership, Inspiring Healthy Lifestyles (IHL) has most of their members paying by annual memberships or pay as you go, resulting in increased admin time and minimal opportunities for promotion. Luckily, more than 10 years on, the story is slightly different. Christ Derbyshire, head of Business Development at IHL, explains: “DFC offered us the business solutions we required alongside fantastic customer service. They’ve been fantastic at managing our offerings. Transitions have been seamless, and they’ve offered solutions at every turn. As a result, we’ve been able to increase our memberships.”
Chris Derbyshire, Head of Business Development at Inspiring Healthy Lifestyles

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