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25 Apr 2024 World leisure: news, training & property
 
 
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Company details

Retention Guru
The Retention Guru’s aim is to be focal point for retention information for the fitness industry. I want to provide forward thinking leisure and fitness organisations with the necessary information, advice and training to enable them to measurably improve their customer experience, retention rates and revenue from membership.

Address


Telephone
+44 (0)7956 311899
(Please mention leisure-kit.net)

Website
www.retentionguru.co.uk
Retention Guru news

12 Nov 2020
Dr Paul Bedford announces Retention Convention will go virtual for 2020

Global retention expert, Dr Paul Bedford, will host his sixth annual Retention Convention virtually, bringing together global speakers to form a documentary-style event around turning customers into communities.
More>>
  Dr Paul Bedford announces Retention Convention will go virtual for 2020

Retention Guru features

Opinion
Paul Bedford discusses the ‘double-edged sword’ of the growing trend for strength training, and his ambitions for the health and fitness sector

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Sponsored
Cheriee Wales reports from the recent Fitronics and Proinsight ConnectCX conference and CoursePro Summit

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Ask the experts
How can operators ensure members feel a continual sense of improvement that keeps them coming back for more?

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Analysis
Paul Bedford identifies patterns of member behaviour as gyms reopen

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Retention
The Retention Convention saw experts sharing exciting examples of best practice around customer relationship building

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Letters
Boutique fitness and exercise motivation are topics up for discussion this month

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Retention series
While it’s true that 13.7 per cent of the UK population now has a gym membership, member retention remains a challenge. Abigail Harris talks to five UK retention experts to find out where it’s being done well

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Research round-up
Dr Paul Bedford outlines the key findings of his qualitative and quantitative retention reports

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IHRSA update
Kristen Walsh looks ahead to the European Congress, being held in Amsterdam from 16–19 October

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The leaving process
Why are gyms making such a mess of the leaving process, and how can they do better? Kate Cracknell asks the experts for their advice

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News headlines
US spa industry hits record-breaking US$21.3 billion in revenue in 2023
US spa industry hits record-breaking US$21.3 billion in revenue in 2023   24 Apr 2024

The US spa industry is continuing its upward trajectory, achieving an unprecedented milestone with a record-breaking revenue of US$21.3 billion in .... more>>
Immediate rewards can motivate people to exercise, finds new research
Immediate rewards can motivate people to exercise, finds new research   24 Apr 2024

Short-term incentives to exercise, such as using daily reminders, rewards or games, can lead to sustained increases in activity, according to new .... more>>
Shannon Malave appointed spa director at Mohonk Mountain House
Shannon Malave appointed spa director at Mohonk Mountain House   24 Apr 2024

Spa and wellness veteran Shannon Malave has been named spa director at iconic US spa destination Mohonk Mountain House. Based in New York’s verdant .... more>>
Six Senses unveils urban wellness retreat in Kyoto inspired by Japanese Zen culture
Six Senses unveils urban wellness retreat in Kyoto inspired by Japanese Zen culture   23 Apr 2024

Six Senses Kyoto opens its doors today, marking the eco-luxury hotel and spa operator’s entry into Japan and a new addition to its urban collection. .... more>>
RSG opens flagship John Reed in Berlin, as its builds out its 'world city' portfolio
RSG opens flagship John Reed in Berlin, as its builds out its 'world city' portfolio   23 Apr 2024

With the launch of its 49th John Reed, RSG Group is looking for more opportunities for its high-end brand in the US and Europe. Cosmopolitan cities .... more>>
PureGym's new results set it up for accelerating growth
PureGym's new results set it up for accelerating growth   23 Apr 2024

PureGym saw revenues rise by 15 per cent in 2023, with the company announcing plans to develop 200 new clubs in the next three to four years. .... more>>
UAE’s first Dior Spa debuts in Dubai at Dorchester Collection’s newest hotel, The Lana
UAE’s first Dior Spa debuts in Dubai at Dorchester Collection’s newest hotel, The Lana   23 Apr 2024

The UAE’s first-ever Dior Spa has officially launched at The Lana, Dubai – the Dorchester Collection’s debut property in the Middle East. Bathed in .... more>>
Deloitte says European health club market hit an all-time high for revenues in 2023
Deloitte says European health club market hit an all-time high for revenues in 2023   22 Apr 2024

Following three disrupted lockdown years, the European fitness market bounced back in 2023, according to Deloitte and EuropeActive’s hot off the press .... more>>
Treningshelse Holding snaps up another Norwegian fitness chain as it sets its sight on market leadership
Treningshelse Holding snaps up another Norwegian fitness chain as it sets its sight on market leadership   19 Apr 2024

Norwegian health club operator, Treningshelse Holding, which owns the Aktiv365 and Family Sports Club fitness chains, has acquired fellow Norwegian operator, Aktiv Trening. The .... more>>
Missed FIBO? Catch up with the HCM roundup
Missed FIBO? Catch up with the HCM roundup   19 Apr 2024

The HCM team were busy at the recent FIBO Global Fitness event in Cologne, Germany, distributing a special FIBO edition of HCM in .... more>>
Xplor kicks off international expansion for its Mariana Tek software with 1Rebel deal
Xplor kicks off international expansion for its Mariana Tek software with 1Rebel deal   18 Apr 2024

Atlanta-based boutique fitness software company, Xplor Mariana Tek, has kicked off a push for international expansion. Shannon Tracey, VP of sales .... more>>
US named world’s largest wellness economy, reaching US$1.8 trillion valuation
US named world’s largest wellness economy, reaching US$1.8 trillion valuation   18 Apr 2024

The Global Wellness Institute (GWI) has released new data on the US’ wellness economy, valuing it at US$1.8 trillion. According to the .... more>>
Company profile


miha bodytec

Founded in 2007 in Gersthofen, Germany, miha bodytec is the market-leading supplier of Electro Muscle Stimulation (EMS) equipment.

View full profile>>

Catalogue gallery


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in this issue

• Virgin gets right to wipe out rent arrears
• Fitness industry mourns passing of Jan Spaticchia
• STA offers mindfulness resources



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