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27 Jul 2024 World leisure: news, training & property
 
 
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Company details

Retention Guru
The Retention Guru’s aim is to be focal point for retention information for the fitness industry. I want to provide forward thinking leisure and fitness organisations with the necessary information, advice and training to enable them to measurably improve their customer experience, retention rates and revenue from membership.

Address


Telephone
+44 (0)7956 311899
(Please mention leisure-kit.net)

Website
www.retentionguru.co.uk
Retention Guru news

12 Nov 2020
Dr Paul Bedford announces Retention Convention will go virtual for 2020

Global retention expert, Dr Paul Bedford, will host his sixth annual Retention Convention virtually, bringing together global speakers to form a documentary-style event around turning customers into communities.
More>>
  Dr Paul Bedford announces Retention Convention will go virtual for 2020

Retention Guru features

Opinion
Paul Bedford discusses the ‘double-edged sword’ of the growing trend for strength training, and his ambitions for the health and fitness sector

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Sponsored
Cheriee Wales reports from the recent Fitronics and Proinsight ConnectCX conference and CoursePro Summit

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Ask the experts
How can operators ensure members feel a continual sense of improvement that keeps them coming back for more?

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Analysis
Paul Bedford identifies patterns of member behaviour as gyms reopen

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Retention
The Retention Convention saw experts sharing exciting examples of best practice around customer relationship building

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Letters
Boutique fitness and exercise motivation are topics up for discussion this month

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Retention series
While it’s true that 13.7 per cent of the UK population now has a gym membership, member retention remains a challenge. Abigail Harris talks to five UK retention experts to find out where it’s being done well

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Research round-up
Dr Paul Bedford outlines the key findings of his qualitative and quantitative retention reports

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IHRSA update
Kristen Walsh looks ahead to the European Congress, being held in Amsterdam from 16–19 October

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The leaving process
Why are gyms making such a mess of the leaving process, and how can they do better? Kate Cracknell asks the experts for their advice

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News headlines
TheLifeCo Well-being to launch first Caribbean retreat centre as part of major wellness project
TheLifeCo Well-being to launch first Caribbean retreat centre as part of major wellness project   25 Jul 2024

Retreat brand TheLifeCo Well-being will make its Caribbean debut in Gros-Islet, Saint Lucia, in 2025, as part of the Caribbean Jewel Seven Wonders .... more>>
Architizer celebrates outstanding global wellness architecture with A+Awards
Architizer celebrates outstanding global wellness architecture with A+Awards   24 Jul 2024

Global online architecture platform Architizer has highlighted some of the world’s most innovative spa and wellness architecture concepts as part of .... more>>
Billingehus unveils nature-inspired spa in Swedish countryside
Billingehus unveils nature-inspired spa in Swedish countryside   24 Jul 2024

Billingehus, a tranquil Swedish countryside retreat, has unveiled its new 2,000sq m spa and announced new plans for additional upgrades by 2025. .... more>>
Gaga retreats celebrating joy of dance to kick off at Schloss Elmau in Germany
Gaga retreats celebrating joy of dance to kick off at Schloss Elmau in Germany   23 Jul 2024

Bavarian destination spa and hotel Schloss Elmau is looking to celebrate the joy of dance by becoming the first wellness destination in the world to .... more>>
Equinox Hotels to launch futuristic wellbeing resort in Neom's luxury coastal region
Equinox Hotels to launch futuristic wellbeing resort in Neom's luxury coastal region   23 Jul 2024

Fitness-focused hospitality brand and management company Equinox Hotels has announced plans to open a modern new resort on the coast of the Gulf of .... more>>
La Maviglia resort and medi-spa opening in Puglia in 2027, designed by Oppenheim Architecture
La Maviglia resort and medi-spa opening in Puglia in 2027, designed by Oppenheim Architecture   22 Jul 2024

Plans have been unveiled for La Maviglia, a new luxury resort and expansive medi-spa set to open in Italy's Puglia region, renowned for its Primitivo .... more>>
Planet Fitness lands in Europe with first launch in Spain
Planet Fitness lands in Europe with first launch in Spain   22 Jul 2024

US health and fitness giant, Planet Fitness, which flagged plans to launch in Spain back in February, has today (22 July) officially announced the .... more>>
Neil Randall says resilience, accountability and responsibility have been the keys to his success
Neil Randall says resilience, accountability and responsibility have been the keys to his success   19 Jul 2024

Urban Gym Group CEO Neil Randall talks in this month’s HCM about how being passed over for promotion taught him the resilience to power through .... more>>
Texas welcomes WorldSprings: a new 46-pool social bathing hot spot and spa
Texas welcomes WorldSprings: a new 46-pool social bathing hot spot and spa   19 Jul 2024

A large new mineral springs destination has launched in Texas, inspired by some of the world’s most famous hot springs – such as Jordan’s Dead Sea, .... more>>
UBX signs master franchise deal in United Arab Emirates
UBX signs master franchise deal in United Arab Emirates   18 Jul 2024

Boxing and strength franchise UBX has taken a step closer to realising its ambitions to be the largest boxing provider in the Middle East by .... more>>
Fitness International adds 35 Xsport Fitness clubs to its estate
Fitness International adds 35 Xsport Fitness clubs to its estate   18 Jul 2024

Fitness International has announced the acquisition of XSport Fitness, adding to its portfolio of brands, which includes LA Fitness, Esporta Fitness, .... more>>
New study uncovers hidden wellness market segments
New study uncovers hidden wellness market segments   18 Jul 2024

A thought-provoking, US national probability study, The WELLSurvey™, has revealed that the majority of Americans now include several health and .... more>>
Company profile


ukactive

ukactive is the UK’s leading not-for-profit membership body for the physical activity sector, bringing together more than 4,000 member organisations and partners in our shared ambition to get More People, More Active, More Often.

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Catalogue gallery


Featured Supplier

Introducing Hydramemory Body Lotion: limited-edition hydration inspired by desert plants

Introducing Hydramemory Body Lotion: limited-edition hydration inspired by desert plants

Comfort Zone, a leader in skincare innovation, presents the new Hydramemory Body Lotion, an extension of its acclaimed Hydramemory line known for its deeply hydrating properties. More>>




in this issue

• Virgin gets right to wipe out rent arrears
• Fitness industry mourns passing of Jan Spaticchia
• STA offers mindfulness resources



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Diary dates
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28-29 Jul 2024

Les Nouvelles Esthetiques Spa Conference 2024

Southern Sun Rosebank, Johannesburg, South Africa


03-05 Sep 2024

ASEAN Patio Pool Spa Expo

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03-08 Sep 2024

Spa Peeps International Corporate Cruise

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