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01 Mar 2024 World leisure: news, training & property
 
 
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Company details

Retention Guru
The Retention Guru’s aim is to be focal point for retention information for the fitness industry. I want to provide forward thinking leisure and fitness organisations with the necessary information, advice and training to enable them to measurably improve their customer experience, retention rates and revenue from membership.

Address


Telephone
+44 (0)7956 311899
(Please mention leisure-kit.net)

Website
www.retentionguru.co.uk
Retention Guru news

12 Nov 2020
Dr Paul Bedford announces Retention Convention will go virtual for 2020

Global retention expert, Dr Paul Bedford, will host his sixth annual Retention Convention virtually, bringing together global speakers to form a documentary-style event around turning customers into communities.
More>>
  Dr Paul Bedford announces Retention Convention will go virtual for 2020

Retention Guru features

Sponsored
Cheriee Wales reports from the recent Fitronics and Proinsight ConnectCX conference and CoursePro Summit

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Ask the experts
How can operators ensure members feel a continual sense of improvement that keeps them coming back for more?

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Analysis
Paul Bedford identifies patterns of member behaviour as gyms reopen

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Retention
The Retention Convention saw experts sharing exciting examples of best practice around customer relationship building

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Letters
Boutique fitness and exercise motivation are topics up for discussion this month

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Retention series
While it’s true that 13.7 per cent of the UK population now has a gym membership, member retention remains a challenge. Abigail Harris talks to five UK retention experts to find out where it’s being done well

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Research round-up
Dr Paul Bedford outlines the key findings of his qualitative and quantitative retention reports

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IHRSA update
Kristen Walsh looks ahead to the European Congress, being held in Amsterdam from 16–19 October

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The leaving process
Why are gyms making such a mess of the leaving process, and how can they do better? Kate Cracknell asks the experts for their advice

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Everyone’s talking about...
ukactive wants physical activity to rise 1 per cent a year for the next five years. Is this really achievable?

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News headlines
Orangetheory and Self Esteem Brands are to merge to form a $3.5 billion business
Orangetheory and Self Esteem Brands are to merge to form a $3.5 billion business   29 Feb 2024

Orangetheory and Self Esteem Brands have revealed plans to merge 'as equals' to create a brand new company with around US$3.5 billion a year in sales .... more>>
Samsung launches first smart ring to support health, fitness and wellness
Samsung launches first smart ring to support health, fitness and wellness   29 Feb 2024

Samsung has unveiled a smart ring, packed with innovative technologies to aid health and wellbeing, which will be available later this year. The Galaxy Ring is one of a range .... more>>
Andre Agassi joins Life Time as company announces record revenues
Andre Agassi joins Life Time as company announces record revenues   29 Feb 2024

In the same week as tennis legend, Andre Agassi, was appointed to the board of Life Time, the company has released strong year-end results, achieving .... more>>
Yale study shows HIIT can reverse nerve damage caused by Parkinson’s
Yale study shows HIIT can reverse nerve damage caused by Parkinson’s   28 Feb 2024

According to a pilot study by Yale School of Medicine, exercise can not only slow down the neurodegeneration associated with Parkinson’s Disease, .... more>>
Mountain wellness retreat to open among US$2.4bn Omani Mountain Destination
Mountain wellness retreat to open among US$2.4bn Omani Mountain Destination   28 Feb 2024

Oman’s Ministry of Housing and Urban Planning (MoHUP) has revealed plans for an ambitious high-altitude mixed-used development project called Omani .... more>>
Self Esteem Brands reports results, does deal with Apple Fitness and reveals plans to crank up international expansion
Self Esteem Brands reports results, does deal with Apple Fitness and reveals plans to crank up international expansion   28 Feb 2024

Self Esteem Brands (SEB), owner of Anytime Fitness, has released year-end results which show year-on-year revenues up by 12.3 per cent and the launch .... more>>
Basic-Fit announces major moves to democratise health and fitness
Basic-Fit announces major moves to democratise health and fitness   28 Feb 2024

Basic-Fit has introduced a new approach to tackle gymtimidation and create an inclusive environment in its clubs. The ‘Be Comfortable’ programme .... more>>
Safety guidelines address dangers of cold water immersion
Safety guidelines address dangers of cold water immersion   27 Feb 2024

Australian exercise and active health trade body, AUSactive, has partnered with the national Royal Life Saving and Swimming Pool & Spa Association to .... more>>
Kerzner’s first Siro fitness and recovery hotel now open in Dubai
Kerzner’s first Siro fitness and recovery hotel now open in Dubai   26 Feb 2024

Kerzner International has ushered in a new era of wellness-centric hospitality and unveiled its highly-anticipated flagship Siro resort in Dubai. .... more>>
Espa unveils urban spa at Marriott's Paragraph Freedom Square in Tbilisi
Espa unveils urban spa at Marriott's Paragraph Freedom Square in Tbilisi   26 Feb 2024

A new three-floor Espa spa has opened in Tbilisi – the capital city of Georgia – at Marriott's new hotel, Paragraph Freedom Square, A Luxury .... more>>
Planet Fitness gears up to enter Spain after a strong year-end
Planet Fitness gears up to enter Spain after a strong year-end   23 Feb 2024

As Planet Fitness announces strong year-end results there are reports the company is planning a move into the Spanish market. CFO Tom Fitzgerald is .... more>>
Xponential Fitness tells HCM it will vigorously defend itself as class action lawsuit is filed in California
Xponential Fitness tells HCM it will vigorously defend itself as class action lawsuit is filed in California   22 Feb 2024

Xponential Fitness has told HCM it will vigorously defend itself against claims made in a class action lawsuit being brought against the .... more>>
Company profile


Technogym UK Ltd

Technogym offers a complete ecosystem of connected smart equipment, digital services, on-demand training experiences and apps that allow every single end-user to access a completely personalized training experience anytime and anywhere

View full profile>>

Catalogue gallery


Featured Supplier

Longevity and recovery specialist Jonathan Leary to headline PerformX 2024

Longevity and recovery specialist Jonathan Leary to headline PerformX 2024

PerformX Live, the premier business of fitness event, has announced Dr Jonathan Leary, founder and CEO of Remedy Place, as the headliner for its 2024 event. More>>




in this issue

• Virgin gets right to wipe out rent arrears
• Fitness industry mourns passing of Jan Spaticchia
• STA offers mindfulness resources



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Diary dates
Powered by leisurediary.com

02-04 Mar 2024

World Spa & Wellness Conference

Excel exhibition and conference centre , London, United Kingdom


03-05 Mar 2024

IBS New York

Javits Convention Center, New York, United States


20-20 Mar 2024

Global Massage Makes Me Happy & Healthy Day

Virtual, United States







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