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Background briefing
Book4Time was founded in 2004 and is
a privately owned corporation.
Main services
Book4Time is a top provider of cloud-based
business management software for the
health, wellness and hospitality industry.
Embraced by some of the world’s leading spas,
hotels and salon chains, Book4Time has
quickly become a favourite among established
brands and start-up businesses in more
than 20 different countries.
Book4Time boasts an impressive product
suite, with an abundance of tools and features
designed to help you schedule appointments,
manage your guests, complete your transactions,
control your inventory and kick-start
your marketing and social media campaigns.
With completely web-based software, Book-
4Time has set the industry standard for
compatibility, performance and reliability.
Unique selling points
While most spa software systems offer only
cookie-cutter functionality, Book4Time is
a tailored solution designed for seamless
integration with your business. With this
approach to customisation, Book4Time
has become an attractive choice for multilocation
and high-volume spa brands.
As a client-centric company, Book4Time is
dedicated to improving the user experience.
To foster this partnership, we operate an innovation
council with our key clients. Through
this approach, we are able to look towards
the future to build new features and provide
better business solutions.
Top clients
Starwood Hotels & Resorts (W Hotels,
Sheraton, Westin, St Regis); Red Door Spas
(Elizabeth Arden); Bliss; Cowshed; Medifast;
Morgans Hotel Group; Viceroy; SensAsia; Blo;
and many independent spas.
Where in the world?
Book4Time is currently booking appointments
for more than 500 individual spas
worldwide. With more than 15 countries on
board, you can find our software operating in
Canada, US, UK, Mexico, Hong Kong, Singapore,
the Middle East, Peru, Spain, Malaysia,
Guam and Thailand.
Trade shows
SPATEC North America, SPATEC Europe,
ISPA Florida and Florida Beauty Show.
Plans for 2012
This year, Book4time has partnered with
Sprout Social to launch their improved social
media suite. Book4Time Social allows anyone
to manage their Facebook, Twitter, Linkedin
and Foursquare accounts all from one dashboard.
Through a simple keyword search,
clients will find themselves connected to
relevant users in their area. They will also
be able to use this tool for scouting out the
competition and tracking their social media
campaigns and outreach.
Book4Time will also launch B4T Mobile.
Our mobile application will allow clients to
set up appointments and keep tabs on their
business directly from their mobile phone.
Who’s who?
Roger Sholanki, chief executive officer;
John McDonald, chief operating officer.
What your clients say
“Of all the solutions we looked at, Book4Time
provided the best user experience and functionality.
The fact that it’s web-based means
an easy set up and a quick implementation.”
Dale Shriver, director of enterprise systems,
Cortiva Institute
“We are absolutely thrilled with Book4Time.
We can now answer 96 per cent of our calls
within 20 seconds and have increased our call
conversion rate from 51 to 57 per cent.”
Ashling Farrell, call centre manager,
Bliss Spas |
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