17 Jul 2019 World leisure: news, training & property
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Health Club Management
2015 issue 2

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Leisure Management - A SEAMLESS OPERATION

Supplier showcase


Gantner’s RFID system has helped a swimming complex in Norway to become fully automated. We take a closer look

Pool attendants at the high capacity arena can easily check swimmers’ wristbands using the Gantner app

Client: Alexander Dale Oen Arena

Supplier: Gantner

Norway is now ready for international swimming competitions thanks to the new Alexander Dale Oen Arena, which opened in September 2014.

For a long time, Norway had no single indoor swimming pool where international championships could be held. The construction of the Alexander Dale Oen Arena (ADO Arena) in Bergen overcame this shortcoming. The arena offers a number of different pools within its 11,356sq m footprint – for competitive swimming, diving, high board diving, and enjoyment. Water slides, children’s pools and warm water pools complete the range.

When major competitions are taking place at the centre, the dry land training areas can be converted into additional stands that offer capacity for around 2,500 spectators.

Public swimming pools with such a large capacity require a technology system that can streamline processes and security, while at the same time generating a solid return on investment. ADO Arena selected a Gantner system based on RFID technology as the most suitable way of achieving these aims.

From the access control terminals to the electronic locking system in the changing rooms, and from cashless payment to vending machines, Gantner’s system covers all aspects of operations for the ADO Arena.

With a customised Gantner wristband, entrance to the facilities is quick and easy. Meanwhile the admissions process is automated thanks to Gantner’s wristband vending machine, which allows each guest to purchase their own wristband via the automatic dispenser, with no need for staff.

A Gantner app works as a control medium, allowing pool attendants to check the validity and category (children, adults, senior citizens and so on) of the wristbands in the location at any time through NFC-enabled mobile phones.

In addition to the access terminals and the Gantner app, the changing room lockers also operate with the wristband, and are secured by the alarm-protected GAT NET locking system.

Cashless purchases can be made at the bistro, with the cost deducted from the wristband. If a visitor would like to know how much money remains on the wristband, or if they have forgotten which locker they used, this information can be called up on Gantner information terminals, installed throughout the facility, at any time.

The process is also automated as visitors leave the ADO Arena. Visitors may return their wristbands to the Gantner return machine, which ensures that outstanding payments are settled before leaving the arena without incurring any personnel costs.

From entrance to exit, the RFID system ensures visitors enjoy a seamless experience, and for the operator it offers peace of mind knowing the facility is being run by state of the art technology.

Details: www.gantner.com

Originally published in Health Club Management 2015 issue 2

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