World Leisure Jobs - Booker
17 Dec 2017 World leisure: news, training & property
 
 
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Company profile
Booker
Address:
22 Cortlandt Street
18th Floor
New York
10007
USA
Website: www.booker.com/spabusiness
Twitter: @getbooker
Facebook: facebook.com/getbooker
Blog: booker.com/blog
 

Josh McCarter, CEO

Spas can take payments anytime, anywhere with the Booker Mobile App

Background
Booker is the leading cloud-based business management platform for spas and salons. Booker was developed to meet the needs of spa and salon owners and retains this focus on offering the features that health, wellness, and beauty businesses need to run efficiently and grow. Spa and salon owners and managers from across the health, wellness, and beauty industries choose Booker to run and grow their businesses.

Main products and services
Booker is an all-in-one management solution to run and grow your spa. Booker gives you access to a powerful tool that will help you promote your business and retain customers.
Booker includes features to delight customers, staff, and owners, including:
• Online booking, including from Yelp, Google and Facebook as well as a custom booking site
• Staff scheduling and reminders
• CRM and marketing features
• Integrated point of sale and reporting
• Ability to sell memberships and gift cards
• Inventory management

USPs
Booker gives spa owners and managers back-office access from anywhere via our cloud-based platform. Staff can track their schedule via notifications and our mobile app.
Spa clients love the freedom to book their appointments online and via Facebook, Yelp, and Google. Booker tracks customer history and empowers spa owners and managers to better serve clients based on a central record of their preferences and purchase history.
Booker offers training and implementation help to get new customers up and running seamlessly. We offer PMS integration and APIs that enable Booker to integrate with third-party apps.

Global reach
128,000+ professionals at more than 10,000 locations use Booker to run and grow their businesses. In 2016, Booker processed 58m appointments, US$3.3bn in total transactions, and US$150m in gift card sales.

Trade shows
ISPA, Global Spa & Wellness Summit

Who’s who?
Josh McCarter, CEO
Dan Chandre, SVP of strategic partnerships
Jeremie Navarro, partner – Pure Informatique.

What the clients say
“We selected Booker because it is robust, forward-thinking and innovative. We now offer booking through our in-room concierge using its web-based system. With five releases a year, Booker is constantly evolving, with a focus on revenue-driving marketing tools.”
Jose Antonio Abud, director of tourism services, Hard Rock Hotels & Resorts

“Booker has helped me get more clients via its online booking platform. The support from the team is great. I always get quick, professional answers to queries”
Robin Mauras Cartier, Regional director of Spa Asia and director of SoSPA Sofitel at Ponte 16

“Many of my consulting clients use Booker’s cloud-based management software to operate their spas.
“The innovations and marketing tools help them expand and grow and both they (and I) appreciate the ability to monitor all aspects of business performance.”
Lisa Starr, senior consultant, Wynne Business; education ambassador, Spa Standard

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