Springer-Miller Systems: Turn Lost Business into Revenue Using SpaSoft Tools

World Leisure Jobs - Springer-Miller Systems: Turn Lost Business into Revenue Using SpaSoft Tools

18 Apr 2024 World leisure: news, training & property

FREE DIGITAL SUBSCRIPTION

PRINT SUBSCRIPTION

ADVERTISE

Featured Suppliers

Product news

04 Feb 2019

Turn Lost Business into Revenue Using SpaSoft Tools

Supplier: Springer-Miller Systems
More Springer-Miller Systems details

Turn Lost Business into Revenue Using SpaSoft Tools

SpaSoft offers tools to help operators convert lost sales into future revenue

Spa directors all around the world experience last minute changes, no shows and cancellations which can truly take a toll on your spa revenue if not addressed and managed effectively. SpaSoft has advanced tools and creative ways to convert those lost sales into future revenue.

Turn Away Tracking

SpaSoft’s enhanced Turn Away Tracking allows spa management to record customer behavior and discover trends that are making them lose business. The Turnaway Tracking report will allow spa directors to adapt their operations to increase guest booking. They can implement expanding therapist availability, increase the number of therapists during peak times, or offer a yield pricing to encourage customers to come during non-peak hours depending on trends they observe in their spa.

Turn cancellations into a Gift Certificate or Spa Credit

Cancellations and no shows can be incredibly frustrating for both the spa and guests alike, as spas either lose revenue for the service or charge a cancellation fee which results in upset guests. Remove both of those and convert cancellations into a gift certificate for the guest. This encourages them to come back to your spa and eliminates the possibility of an upset guest. This also assures that you will get revenue in the future, helping to boost customer loyalty in the process.

Wait List

Spas are known for that one amazing treatment or therapist, and it is quite common for guests to be placed on a waitlist. With real-time technology, once a cancellation is made, the SpaSoft system will notify the front desk agent to contact the next guest on the waitlist to inform them that a spot has become available. For guests that were on the waitlist but didn’t receive an appointment, they can be offered a discounted price for any future visit.

Supplier: Springer-Miller Systems

Spa and activity management system empowering spas and resorts to provide impeccable service for each and every client.

Web: www.spasoft.com
More Springer-Miller Systems details

Product news

		17 Apr 2024 Scottish spa industry to gather at first-ever Spa Life Scotland event Industry event organisation Spa Life is gearing up for the first-ever Spa Life Scotland Convention, due to be hosted at the Radisson Blu Hotel in Glasgow from 28-30 April.

		15 Apr 2024 We Work Well organises annual pre-ISPA charity hike in Scottsdale We Work Well founders Monica Helmstetter and Lucy Hugo have called on ISPA members to join their annual SpasPushingLimits charity hike in Phoenix, Arizona, on 22 April.

		12 Apr 2024 MyEquilibria combines art and outdoor exercise "We summarise what we do in two words – functional art," says Gian Luca Innocenzi, CEO and founder of MyEquilibria, which specialises in high-end outdoor exercise equipment.

		10 Apr 2024 Sothys launches pro-ageing Sun Range French spa brand Sothys has developed the Sun Range to protect the skin against sun damage.

		08 Apr 2024 Bioline Jatò unveils revamped Primaluce Exfo&White line and facial Bioline Jatò has reformulated its Primaluce Exfo&White skincare line, 30 years after it first launched.

		28 Mar 2024 Gaia Skincare expands presence in UK and Europe with four new spa accounts Spa and wellness brand, Gaia Skincare, has announced it’s collaborating with another four spa partners in the UK and Europe.

		27 Mar 2024 Immunocologie strikes up partnership with Satteva Wellness Group NYC-based lifestyle, spa and skin science brand Immunocologie Skincare has embarked on a strategic collaboration with Satteva Wellness Group, marking its foray into the Latin American market.

		25 Mar 2024 Myndstream partners with SleepScore Labs to reveal hidden power of spa treatments in improving sleep Global wellness music provider Myndstream has released the second episode of its new educational content series Mastermynds, in partnership with Universal Companies.

More product news>>

Company profile

Painting With Light

By combining lighting, video, scenic and architectural elements, sound and special effects we tell stories, create emotion and give your audience an experience that they will always remember.

View full profile>>

Catalogue gallery

Physical Company

Featured Supplier

Elevate your spa business: master global standards and thrive in Saudi Arabia's tourism boom

Discover how to prepare your spa or wellness facility for the influx of international guests and meet global standards as tourism in Saudi Arabia surges. More>>

in this issue

• Virgin gets right to wipe out rent arrears
• Fitness industry mourns passing of Jan Spaticchia
• STA offers mindfulness resources

View digital edition>>

World Leisure jobs

Membership Manager
Salary: £29,605 - £32,982pa + pension + benefits
Location: Coventry, UK
Company: University of Warwick

Personal Training - Let us help get you qualified to join our team
Location: Nationwide
Company: Everyone Active

Recreation Assistant
Salary: Competitive salary
Location: Wigston
Company: Everyone Active

Duty Manager (Dry)
Salary: Competitive salary
Location: Bournemouth
Company: Everyone Active

More jobs>>

Diary dates

21-21 Apr 2024

Below the Belt Melbourne Pedalthon

Sandown Racecourse , Springvale , Australia

22-24 Apr 2024

UK Aufguss Championships

Galgorm Resort, York,

23-25 Apr 2024

ISPA Conference 2024

Phoenix Convention Center, Phoenix, United States

More dates>>