World Leisure Jobs - Springer-Miller Systems: Adding on to spa services adds up to satisfied guests
18 Mar 2019 World leisure: news, training & property
 
 
HOME
JOBS
NEWS
FEATURES
PRODUCTS
FREE DIGITAL SUBSCRIPTION
PRINT SUBSCRIPTION
ADVERTISE
CONTACT US
Sign up for FREE ezine
Product news

24 Jan 2018

Adding on to spa services adds up to satisfied guests

Supplier: Springer-Miller Systems
More Springer-Miller Systems details


Adding on to spa services adds up to satisfied guests

SpaSoft offers several advantages to spas looking to offer enhancements, upsell services and tie retail to treatment
Whether you call them enhancements, add-ins or add-ons – offering service upgrades is a terrific way to differentiate your spa and the client experience. In fact, if you’re not currently offering these enhancements, you’re probably leaving money on the table.

SpaSoft offers several advantages to spas looking to offer enhancements, upsell services and tie retail to treatments. Whether your staff is booking the appointment, or the guest is booking online, the time of reservation is a great opportunity to offer enhancements. By consistently promoting add-ins, more guests will enjoy the enhanced experience.

"As all spa directors know, these are like gravy – very little cost in terms of product and layered into an existing service – so have zero time costs," says Angela Striker, Spa and Resort manager at Harrison Hot Springs. Striker has seen an impressive 75 per cent increase in enhancement bookings by offering them online.

Service providers can also offer upgrades and enhancements at the time of service. Use incentive programs and structure commissions to encourage your staff to push service additions. Also, what gets measured gets done. Configure service add-ins as their own business line to allow for detailed reporting.

Using the recommended products feature in SpaSoft can help your staff follow through and close retail sales tied to service enhancements. In addition, recommended products are stored on the guest profile for future visits. Another great service addition is to present guests with samples or travel size products to take home with them. Using the promotional products feature in SpaSoft helps you to track and report on those offers.

Service additions can be a great way to enhance a guest’s experience, to take service delivery to a higher level and to provide exceptional guest service that brings guests back time after time. Add-ins also offer a great way to bump up spa revenues.

For more information please visit:

www.springermiller.com/adding-on-to-spa-services-adds-up-to-satisfied-guests

www.springermiller.com/spasoft-spa-management-system/a>

www.springermiller.com/spasoft-spa-management-system/online-spa-booking

www.springermiller.com/contact



Supplier: Springer-Miller Systems

Spa and activity management system empowering spas and resorts to provide impeccable service for each and every client.

Web: www.spasoft.com
More Springer-Miller Systems details

Product news
Physical Company named as UK distributor for TurfGrass   18 Mar 2019

Physical Company named as UK distributor for TurfGrass

Physical Company has partnered with Belgian textile company Beaulieu International Group (BIG), to become the UK distributor of the company's flooring brand TurfGrass.

Virtuagym launches analytics tool to give operators a better understanding of their business   14 Mar 2019

Virtuagym launches analytics tool to give operators a better understanding of their business

Virtuagym, an online management solution for the fitness industry, has expanded its Business Analytics (BA) platform, to give operators a better understanding of their businesses.

Larose named as COO at Triotech   13 Mar 2019

Larose named as COO at Triotech

Sylvain Larose has been named as Triotech's new chief operating officer (COO).

Escape Fitness launches MARS exercise library   11 Mar 2019

Escape Fitness launches MARS exercise library

Escape Fitness has launched the Multi-Activity Resource Station (MARS), a new touchscreen system that enables users to access an extensive library of preloaded workouts.

Comfort Zone launches 'on the go' face masks   11 Mar 2019

Comfort Zone launches 'on the go' face masks

Premium skincare brand Comfort Zone has developed a selection of face masks to target common skin concerns.

Emmerdale Village Tour wins VisitEngland award   08 Mar 2019

Emmerdale Village Tour wins VisitEngland award

The Emmerdale Village Tour, designed by UK-based experiential design firm Continuum Attractions, has won VisitEngland's Best Told Story award.

AquaPhysical launches aqua fitness classes for children   08 Mar 2019

AquaPhysical launches aqua fitness classes for children

AquaPhyical has launched a new aqua fitness class aimed at children.

Hydrow secures $20m investment   07 Mar 2019

Hydrow secures $20m investment

Hydrow, a US-based fitness startup, has secured a US$20m investment that will enable the company to launch its Hydrow rowing concept across the US.

Company profile


Ridgeway Furniture Manufacturing Limited

Our commitment is to manufacture and install all products directly to clients, fully meeting and beating their expectations.

View full profile>>

Catalogue gallery


Featured Supplier

Dyaco UK launches the Johnny G Spirit Bike with first installation at Feelgood Fitness, Grantham

Dyaco UK launches the Johnny G Spirit Bike with first installation at Feelgood Fitness, Grantham

Dyaco UK has announced the official launch of the long-awaited Johnny G Spirit Bike to the UK, with the first installation in Feelgood Fitness in Grantham More>>




in this issue

• Lanserhof medical gym set for London
• UK's first referral accreditation launched
• Hard Rock to open hotel in London



World Leisure jobs




Personal Trainer
Location: Cardiff, Wales
Company: The Gym Group
Gym Trainer
Salary: Fantastic Benefits
Location: Milton Keynes, UK
Company: The Gym Group
General Manager
Salary: Competitive salary plus benefits
Location: Battersea, London, UK
Company: The Gym Group
General Manager
Salary: Up to £38000 per annum + Bonus
Location: Colliers Wood, London, UK
Company: The Gym Group
Personal Trainer
Salary: 100% of your PT earnings
Location: Ashton Old Road, Manchester, UK
Company: The Gym Group
Diary dates
Powered by leisurediary.com




20 Mar 2019

FIT Summit

Hotel Jen Tanglin, Singapore, Singapore


21-21 Mar 2019

Spa Connection / iConnection Event

Orange County Resort, Orange County, CA, United States


25-27 Mar 2019

Dubai Entertainment Amusement and Leisure Exhibition (DEAL)

Dubai World Trade Centre, Dubai, United Arab Emirates



Leisure Management magazine 2018 issue 1
Leisure Management
2018 issue 1

View issue contents
View on turning pages
Download PDF
  Promotional feature: Alliance Leisure
The future of leisure in times of austerity More>>
  Interview: Louis D’Amore
Louis D’Amore on the work of the International Institute for Peace through Tourism More>>


Leisure Management magazine 2016 issue 1

Leisure Management
2016 issue 1

View issue contents
View turning pages
Download PDF
  Sports: Play to the crowd
When public sector budgets are tight, crowdfunding is an attractive option More>>
  Visitor profiles: Beyond demographics
Gerri Morris, of Morris Hargreaves McIntyre, on defining cultural consumers More>>


Published by The Leisure Media Company Ltd Portmill House, Portmill Lane, Hitchin, Herts SG5 1DJ. Tel: +44 (0)1462 431385 | Contact us | About us | © Cybertrek Ltd