 |
|
|
 |
25 Sep 2017
Shanghai hotel adds robots to customer service staff
BY
Tom Walker
|
Dorsett Shanghai's customer service robot, pictured with general manager Doris Hui (left) and journalist Lucy Daltroff (right), will become part of the hotel staff for the next two years
photo: Dorsett Hospitality International
Dorsett Hospitality International has become one of the first hotel groups to add customer-facing robots to its service staff. The two robots, both called V JR, have begun working at the Dorsett Shanghai hotel. Equipped with voice and a touch screen, the robots will answer enquires on hotel facilities and provide local information from dining and shopping locations to exercise facilities.
They will also be able to assist the hotel’s catering events staff by sending invitations and performing guest registration – and can be programmed to entertain during event breaks with song and dance performances.
Manufactured by Beijing-based tech company Tami Intelligence Technology, the robots will be part of Dorsett Shanghai’s guest service team for the next two years.
“They are fun, informative and interactive,” a spokesperson for Dorsett said. “They are are also really helpful and engaging.
“They are a delightful addition to Dorsett Shanghai and radiate Dorsett’s brand elements of being fun, playful, thoughtful, passionate, dynamic and flexible.”
 |
|
|
|
|
|
|
|
|
|
Connect with
World Leisure |
|
|
|
|
|
|
|
|
|
|
|
|
|
| News headlines |
|
|
 |
 |
|
24 Apr 2024
The US spa industry is continuing its upward trajectory, achieving an unprecedented milestone with a record-breaking revenue of US$21.3 billion in
.... more>> |
|
|
|
 |
|
24 Apr 2024
Short-term incentives to exercise, such as using daily reminders, rewards or games, can lead to sustained increases in activity, according to new
.... more>> |
|
|
|
 |
|
24 Apr 2024
Spa and wellness veteran Shannon Malave has been named spa director at iconic US spa destination Mohonk Mountain House. Based in New York’s verdant
.... more>> |
|
|
|
 |
|
23 Apr 2024
Six Senses Kyoto opens its doors today, marking the eco-luxury hotel and spa operator’s entry into Japan and a new addition to its urban collection.
.... more>> |
|
|
|
|
|
 |
|
| Company profile |
|
![]()
FIBO Global Fitness
FIBO Global Fitness is the international platform for fitness, wellness and health. During four days, FIBO connects more than 860 exhibitors from 51 nations with more than 106,000 visitors from 116 nations in ten halls in Cologne.
View full profile>> |
|
| Catalogue gallery |
|
|
| Featured Supplier |
|
 |
|
|
|
in this issue
• Virgin gets right to wipe out rent arrears
• Fitness industry mourns passing of Jan Spaticchia
• STA offers mindfulness resources
|
|
|
|
|
|
|
 |
| World Leisure jobs |
 |
Party Leader
Salary: Competitive
Location: Gainsborough
Company: Everyone Active
|
|
|
|
|
|
| Diary dates |
|
| Powered
by leisurediary.com |
 |
|
|
|
|
