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Leisure Management - Up and running
Service & maintenance
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| Up and running
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What’s a gym without working equipment? Kate Corney looks at what’s new in servicing and maintenance. For more information, log on to fitness-kit.net and type the company name under ‘keyword search’
Kate Corney, The Leisure Media Company
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Precor’s automatic updates
Precor has introduced two servicing updates to its gym products.
The new Android-based P82 console automatically downloads free software updates when connected to the web. Meanwhile, the recently launched Preva 6.0 features a modernised operating system with the ability to add digital services, customised content and third-party training apps.
fitness-kit.net keyword: Precor
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Precor’s automatic updates |
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Matrix Asset Management
Asset Management software by Matrix Fitness now sends customers emails if their internet-connected products are offline, have error codes or need servicing.
The updated system provides error code descriptions with diagrams, part lists and owner manuals, to make fault-reporting accurate. The system also provides usage patterns, so customers can rotate equipment for even wear.
fitness-kit.net keyword: matrix
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Asset Management software by Matrix Fitness |
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GRS on-the-go site
Gym Repair Services (GRS) has a new mobile-responsive website for its Concept2 maintenance and equipment servicing requirements.
GRS services range from one-off repairs and maintenance to all-inclusive bespoke service contracts and sales of new and refurbished fitness equipment.
The new website is designed to provide a more user-friendly and engaging experience. Adrian Dockerill, GRS owner, explains: “The site also has downloadable manuals, a troubleshooting guide and a convenient online booking system to book a fault or service call.”
fitness-kit.net keyword: GRS
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Pulse goes online
Pulse has a new online service portal that allows centre staff to raise service calls, view the progress of repairs and request parts. The new platform also lets you store and view previous transactions, making the process for requesting new equipment parts simple.
Operations manager for Pulse Fitness, Joe Riley, says: “Moving our maintenance service online has also meant that staff can log direct requests and orders at a time that suits them, not just during the nine-to-five day.”
fitness-kit.net keyword: Pulse
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